Privacy Policy

We know that you care how information about you is used and disclosed, and we appreciate your trust. This Privacy Policy explains how Shylee Rose collect, use and disclose information about you when you use our website or otherwise interact with us.

WHAT INFORMATION DO WE COLLECT ABOUT CUSTOMERS?

INFORMATION THAT YOU PROVIDE

REGISTRATION AND PROFILE INFORMATION.
When placing an order we ask you for your name, email address, phone number, payment information, billing and shipping address, and other information you choose to provide.
PAYMENT INFORMATION.
When you make a purchase, we will collect that payment card information. Depending on your chosen payment option, we may use a third-party service provider that handles payments for us and will receive your payment card information.
COMMUNICATIONS.
If you contact us directly, we may receive additional information about you. For example, when you contact our Customer Service team, we will receive your name, email address, phone number, the contents of a message or attachments that you may send us, and other information you may choose to provide. We may also record your calls with our Customer Service team to handle your inquiry and for training, research and product development purposes.

INFORMATION WE COLLECT WHEN YOU USE OUR SERVICE

LOCATION INFORMATION.
When you use our Services, we receive your general location information (for example, your internet protocol ("IP") address may indicate your more general geographic region).
DEVICE INFORMATION.
We receive information about the device and software you use to access our Services, including IP address, web browser type, operating system version, phone carrier and manufacturer, application installations, device identifiers, mobile advertising identifiers, and push notification tokens.
USAGE INFORMATION.
To help us understand how you use our Services and to help us improve them, we automatically receive information about your interactions with our Services, like the pages or other content you view, the searches you conduct, purchases you make, and the dates and times of your visits.
INFORMATION FROM COOKIES AND SIMILAR TECHNOLOGIES.
We and third-party partners collect information using cookies, pixel tags, or similar technologies. For example, we may use pixel tags to recognize and alert you, if you leave items in your shopping cart. Our third-party partners, such as analytics and advertising partners, may use these technologies to collect information about your online activities over time and across different services. Cookies are small text files containing a string of alphanumeric characters. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Services. Please review your web browser's "Help" file to learn the proper way to modify your cookie settings. Please note that if you delete or choose not to accept cookies from the Service, you may not be able to utilize the features of the Service to their fullest potential.

INFORMATION WE INFER
We may derive information or draw inferences about you based on information we collect about you. For example, based on your browsing or purchasing activities, we may infer your purchasing preferences, and based on your IP address, we may infer your approximate location.

INFORMATION WE RECEIVE FROM THIRD PARTIES

INFORMATION FROM THIRD PARTY SERVICES.
If you choose to link our Services to a third-party account, we may receive information about you, including your profile information, and your use of the third-party account. If you wish to limit the information available to us, you should visit the privacy settings of your third-party accounts to learn about your options.
OTHER THIRD PARTIES.
We may receive additional information about you, such as demographic data, from third parties such as data or marketing partners and combine it with other information we have about you.

HOW DO WE USE THE INFORMATION WE COLLECT?

To process and deliver purchases and exchanges.
To send you security alerts, shipping notifications, and other administrative messages, to provide customer support, and for marketing purposes, such as to send you information about products, promotions, surveys, news, and events that we think may interest you.
To customize our Services and product offerings to present you with tailored content, such as (i) remembering your information so that you will not have to re-enter it during your visit or the next time you visit our website(s); (ii) provide customized advertisements, content, and information; (iii) monitor and analyze the effectiveness of our Services and third-party marketing activities; (iv) monitor aggregate site usage metrics such as total number of visitors and pages viewed; and (v) track your entries, submissions, and status in any promotions or other activities on our website(s);
To provide, maintain, and improve our products and Services, including customer service, including to create and manage an account on our Services;
To record purchases that you have made through our Services;
To allow you to post comments and communicate with us through our Services, including on our social media pages;
To facilitate the connection of third-party services or applications, such as social networks;
To facilitate transactions and payments;
To protect against fraud and unauthorized transactions, including by identifying potential unauthorized users and/or hackers; and
For compliance purposes, including enforcing our Terms Of Service or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

AFFILIATES AND SUBSIDIARIES
We may disclose your information with our affiliates and subsidiaries for any of the purposes described in this Privacy Policy.
THIRD PARTY APP INTEGRATIONS.
If you connect a third-party application to our Services, we may disclose information with that third party.
ANALYTICS PARTNERS
We use analytics services such as Google Analytics to collect and process certain analytics data. These services may also collect information about your use of other websites, apps, and online resources. You can learn about Google's practices by going to https://www.google.com/policies/privacy/partners/ (opens in a new tab), and opt-out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout (opens in a new tab)
AS REQUIRED BY LAW AND SIMILAR DISCLOSURES.
We may access, preserve, and disclose your information if we believe doing so is required or appropriate to: (i) comply with law enforcement requests and legal process, such as a court order or subpoena or other lawful requests by public authorities, including to meet national security or law enforcement requirements; (ii) respond to your requests; or (iii) protect your, our, or others' rights, property, or safety. For the avoidance of doubt, the disclosure of your information may occur if you post any objectionable content on or through the Services.
MERGER, SALE, OR OTHER ASSET TRANSFERS.
We may transfer your information to service providers, advisors, potential transactional partners, or other third parties in connection with the consideration, negotiation, or completion of a corporate transaction in which we are acquired by or merged with another company or we sell, liquidate, or transfer all or a portion of our assets. The use of your information following any of these events will be governed by the provisions of this Privacy Policy in effect at the time the applicable information was collected.
CONSENT.
We may also disclose your information with your permission or at your direction.

YOUR PRIVACY RIGHTS AND CHOICES

BASELINE RIGHTS

Depending on your jurisdiction and subject to certain limitations, you have the following rights with respect to the personal information we process about you:
Request a copy of the personal information Shylee Rose holds about you (including as necessary to support your right of data portability),
Request to know information about the categories of personal information we process about you,
Request that Shylee Rose correct your data,
Request that your data be deleted, and
Withdraw consent for any processing where we have requested your consent.
OPT OUT OF TARGETED ADVERTISING, SHARING, AND SALES

As described in the Advertising Partners section above, we engage third parties to help serve you targeted advertisements on other properties. Some of these activities may be considered "sales" or "sharing" of your personal information or "targeted advertising" under certain privacy laws. We may also share your email address to help us perform targeted advertising on other platforms.

You have the right to opt-out of targeted advertising, sharing, and sales of your personal information or you may opt out of cookie-based disclosures by visiting our Services with a legally-recognized opt-out preference signal enabled (such as the Global Privacy Control).

MARKETING COMMUNICATIONS.
If you would prefer not to receive marketing emails sent by one of our brands, simply click on the unsubscribe link included at the bottom of any of those emails. If you opt out of receiving marketing emails, we may still send you other types of messages, such as purchase receipts, information about shipments, or emails about your purchase.
Promotional Text Messages. You can opt-out of receiving text messages from us by replying "STOP" to the text message you receive from us or following other instructions provided to you when you elected to receive texts. Please note that this will only opt you out of the specific text messaging program associated with that number.

YOUR RIGHTS

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

DATA SECURITY

We use certain safeguards that are intended to secure Personal Information that we process in accordance with this Privacy Policy. Unfortunately, the Internet cannot be guaranteed to be 100% secure, and we cannot ensure or warrant the security of any information you provide to us.

CONTACT INFORMATION

Shylee Rose is the entity responsible for the processing of your information as described in this Privacy Policy. If you would like to exercise your rights please submit your request by email Inquiries@shyleerose.com. If you have any concern about our privacy practices, our use and disclosure practices, or your consent choices please contact us by email Inquiries@shyleerose.com

NOTICE OF CHANGES

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice (such as adding a statement to our homepage or sending you a notification). We encourage you to review the Privacy Policy whenever you access the Services or otherwise interact with us to stay informed about our information practices and the choices available to you..

DATA SUBJECT REQUESTS

Please see the Your Privacy Rights and Choices section above for more information about your privacy rights and how to exercise them. In addition, you have the right to object to certain processing or request we restrict certain processing. To exercise any of these rights, please email us at info@shyleerose.com

DATA TRANSFERS

When we transfer personal information outside of the European Economic Area, United Kingdom or Switzerland, we will comply with applicable data protection laws. We may transfer your personal information to countries which provide an adequate level of protection under applicable data protection law, we may use contractual protections for the transfer of personal information. You may contact us as specified in the "Contact Us" section to obtain a copy of the safeguards we use to transfer personal information outside of the European Economic Area, United Kingdom or Switzerland.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

QUESTIONS OR COMPLAINTS

Please contact us at inquiries@shyleerose.com if you have any questions or complaints. If you have a concern about our processing of personal data that we are not able to resolve, you have the right to lodge a complaint with the data privacy authority where you reside. For contact details of your local data protection authority, please see:

Search our store